'Raising Service Desk Standards'
15th September 2011 - Liverpool Convention Centre
itSMF UK seminar run in conjunction with SDI Institute
This special seminar, jointly organised by the IT Service Management Forum (itSMF UK) and the Service Desk Institute (SDI) and sponsored by the leading players in the ITSM world, brings together a team of expert speakers to address the most effective ways of raising service desk standards.
Concentrating on the key enablers of service management success, this seminar helps you to progress beyond the traditional constraints of incident and problem management to build a service environment that positively reflects the requirements of your organisation.
For more information or to register for this event visit the itSMF website or call us now 0118 912 3456.

