VMware Webinar: Understanding ITIL and Service Management

Date: 21st June 2011

Which course do I choose? How do I become an ITIL expert? Can you provide me with a more practical course? Where does Service Desk Institute fit in? Which courses best fit my role?

 

If you've been asked these questions and wished you had a better answer then this is the seminar for you. The ITIL qualifications maelstrom will be untangled by Barry Corless, Business Development Director for Best Practice at Global Knowledge, ITIL examiner and Chairman of the UK chapter of the IT Service Management Forum (itSMF UK).
 

Register Here